Terms & Conditions

By accessing or using the Five Geese Website you agree to be bound by these terms and conditions of use as amended from time to time. If you do not agree to these terms and conditions, you may not use the Five Geese Website. You represent and warrant to Five Geese that you are at least 18 years of age.

Collection of Information

In order to use the Five Geese website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email. Any information collected by Five Geese is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.

Use of Collected Information

Any details collected from Five Geese customers is required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at info@fivegeese.com.au

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Delivery Policy

Wine can not be delivered to an unattended premises, nor accepted by persons under 18 years of age.
Wine must be signed for at the time of delivery by a person over 18 years of age.

Returns Policy

If you receive wine that is faulty or has been damaged in the delivery process we will replace it. If you are unhappy with the wine for any reason please contact us immediately.

Pricing

Prices are displayed in the currency in which the transaction will be processed (All transactions on the Five Geese website are done in Australian Dollars).

SSL Statement

This website supports Secure Socket Layers of 128bit and greater.